• Paper records
• Spreadsheets
• Internal software
• Computerized Maintenance Management System (CMMS)
• Enterprise Asset Management (EAM)
• Asset Performance Management (APM) & Internet of Things (IoT)

• Yes
• No

• Upgrade equipment
• Improve training
• Use a preventive maintenance strategy
• Expand monitoring capabilities
• Invest in CMMS/EAM software to improve operational visibility

• Digital technology plays an essential role
• Digital technology is valuable but is not vital
• Digital technology could be valuable, but we don’t use it much
• Digital technology is not relevant to our operational excellence initiatives

• 0% outsourced
• 1-10% outsourced
• 11-20% outsourced
• 21-30% outsourced
• 31-40% outsourced
• > 40% outsourced
• Don’t know

• React to break downs and fix it then
• Preventive maintenance schedules
• Predictive maintenance

• We are not
• Manual logging and updating of information as needed
• Capture usage information in work order workstream Use of sensors and integrations

• Data is highly siloed within each department
• We manually share important data between departments
• Our software solutions integrate with each other and automate data transfer

• Less than 5%
• 5-10%
• 11-15%
• > 15%
• Don’t know

• It’s a necessary evil
• It’s a cost center and costs need to be controlled
• It’s a cost center, but we need to invest to keep operating smoothly
• It’s a profit center where we can improve our operational excellence